TERMS & CONDITIONS
Lisa Huiberts is registered by the chamber of commerce in The Hague under the number: 65213211
VAT: NL210134409B01
GENERAL
These conditions apply to all sales and agreements between Lisa Huiberts and the customer, whereby shop.lisahuiberts will apply the terms and conditions unless agreed otherwise in writing. Lisa Huiberts will ensure that the terms and conditions will be made available electronically. By ordering products from Lisa Huiberts, the customer automatically accepts and agrees with the terms and conditions.
ORDERS
Once an order has been placed, the customer will receive a confirmation e-mail with details of the order and the total costs of the order. All orders will be sent within 1-2 working days after receipt of payment by the customer. In the event of a technical malfunction, or any other circumstance beyond Lisa Huiberts control, the order will be shipped as soon as possible. Lisa Huiberts will keep the customer duly informed of the status of the order. We strive to keep our website (shop.lisahuiberts.com) as current as possible. However, the possibility remains that a certain product is no longer available, in which case we will contact the customer as soon as possible. Products must be delivered to the customer within 30 days of the order placement. If Lisa Huiberts fails to comply, the customer may terminate the order immediately without cost, unless Lisa Huiberts and the customer have previously agreed upon a different delivery term.
DELIVERY AND RETRUNS
The delivery time is indicative and is therefore not guaranteed. The final delivery time will not exceed the indicated delivery time with more than one week, cases of ‘force majeure’ not included. The order will be shipped within 1-2 working days after receiving payment. Lisa Huiberts cannot be held responsible if the package is not delivered to the customer on time for causes outside of Lisa Huiberts control.
If the customer, for whatever reason, does not wish to keep the products, the customer has the right to return the products to Lisa Huiberts within 14 days after receiving the products. The customer must follow all further return conditions and instructions as set out by Lisa Huiberts. This does not apply if the products has been worn or washed, or if the customer has attempted to mend or alter the products in any way. Returned products will only be accepted by Lisa Huiberts if they are sent in the original, undamaged wrapping and the labels are still attached to the products. Furthermore, the customer must pay the shipping costs of the returned products. Under no circumstances will Lisa Huiberts reimburse the shipping costs of returned products. If the return instructions have been followed accurately, Lisa Huiberts will reimburse the customer for the returned products within 30 days after receiving it. If a payments is completed by creditcard, refunds will automatically be applied to the credit card used by the customer at the time of purchase.
PRICES AND PAYMENT
All prices indicated on Lisa Huiberts are in Euros and include value added tax. The order will be shipped once Lisa Huiberts has received payment of the order. Lisa Huiberts will add the shipping costs to the invoice of the order.
TRANSFER OF OWNERSHIP
Ownership of the products will not be transferred until the customer has fulfilled its obligations. When the ownership is transferred to the customer product liability is transferred to the customer as well.
LIABILITY
a. All products on Lisa Huiberts have been produced with the greatest care. Lisa Huiberts cannot assume any liability for damages in any form whatsoever, either physical, material or immaterial, that can be caused by malfunctioning or ill use of the products sold by Lisa Huiberts and/or materials or accessories becoming undone.
b. The content on Lisa Huiberts has been compiled with the greatest care. However, shop.lisahuiberts cannot preclude the possibility of any error or incomplete information on the website. Lisa Huiberts cannot assume any liability whatsoever for the consequences of incorrect or incomplete information on the website. Lisa Huiberts cannot be held responsible for any typing or misprinting errors that could communicate an incorrect selling price. In that case Lisa Huiberts will adjust the price as soon as possible. The actual colours of the products can differ from the colours shown on the website. Lisa Huiberts cannot be held responsible for variations in colours as a consequence of the quality of the customers computer screen. The position and size of the actual applications on the products can differ from the pictures on the website. Lisa Huiberts cannot assume any liability whatsoever for any differences. Certain links on the website can give access to websites and information that is being exploited and maintained by third parties. Lisa Huiberts is not responsible for any of the content of these websites.
QUERIES/COMPLAINTS
In the case of queries or complaints concerning any of our products or procedures, please inform us by e-mailing shop@lisahuiberts.com.
FORCE MAJEURE
Despite any other established legal rights, Lisa Huiberts is entitled at its own choice, in case of Force Majeur, to cancel your order, or cancel the purchase agreement without legal intervention by informing the client in writing. Client is not entitled to any damages, unless given the circumstances this would be unacceptable according to measures of reason and fairness.
PRIVACY
Lisa Huiberts finds it very important to ensure that all of the customers personal information is treated with the utmost care and security. Lisa Huiberts will not give the customers personal information to third parties, except when the information is required for the delivery of the order.
When making an order, Lisa Huiberts requires the customers name, email address, delivery addresses and payment details so that an order can be processed. The payment details will only be used to conclude the payment process.
In addition, we try to improve the online shopping experience of Lisa Huiberts every day, using the data obtained from the traffic on our website. By visiting Lisa Huiberts you agree that we use this basic information to improve the online experience. However, this general information is anonymous and cannot be traced back to the individual visitor.
GOVERNING LAW
a. These terms and conditions and any separate agreements whereby shop.lisahuiberts provides you services and/or products shall be governed by and construed in accordance with the laws of the Netherlands.
b. All disputes that may arise from this agreement shall be submitted to the competent court of The Hague.
COPYRIGHTS
All information on Lisa Huiberts is protected by copyright. It is illegal to copy, use or distribute any information from Lisa Huiberts without first acquiring written permission. Visitors and users of Lisa Huiberts may not claim any rights pertaining to the information on the website. None of the text or graphics from Lisa Huiberts may be partially or wholly copied or publicly used for printing, photocopying, faxing, overtyping, in an electronic database, or for any other reproduction purposes.
ACCEPTANCE OF TERMS AND CONDITIONS
All website users are required to be aware of, and to agree with, all of the above terms and conditons. By placing an order on shop.lisahuiberts, the customer automatically agrees to all of our terms and conditions.